Templates

7 articles

​Template Variables

Variables are dynamic pieces of information, such as your name or today's date, that you can insert with templates. If you address someone in your template, you can use a variable to avoid changing t…

Updated 1 year ago by Ionuț Colceriu

Templates

What is a template? A template is a piece of text that can be inserted into any website input field for example text area and text inputs with Gorgias Template What are templates good for? Template...

Updated 1 year ago by Alex Plugaru

Template Features

Templates are snippets of text that can contain dynamic variables - like the person you're replying to, or today's date. When you insert a template, it can also perform additional actions on the page…

Updated 1 year ago by Ionuț Colceriu

Template Tags

Tags are useful for filtering and categorizing templates. You can add a tag to a template by updating the "Tags" field. Once you have updated your template tags, you can click the tags you want to fi…

Updated 1 year ago by Alex Plugaru

Export templates

You can export templates from your dashboard, by pressing the Export templates button in the main menu on the top right. This will download a CSV file to your computer, containing all of your templat…

Updated 1 year ago by Alex Plugaru

How to insert an image in a template

This is a guide on how to insert an image in a template. First, upload your image to a service like postimage.org (or whatever image hosting you prefer) . Copy the Direct Link to the create an image…

Updated 3 years ago by Alex Plugaru

Search

Once you and your team build up a number of templates, finding the right one can be difficult. Searching allows you to find the right template easily. When searching for templates, we look for the se…

Updated 1 month ago by Ionuț Colceriu